Terms and conditions Roses
1. ACCEPTANCE:
The making of any reservation implies the acceptance of these general conditions.
2. USER:
The person who makes the reservation must be of legal age and is responsible for the veracity of the data.
3. CONFIRMATION:
This document represents the confirmation of the reservation for the rental of a tourist accommodation for the period, amount and occupants specified above.
4. FACILITIES:
The client assumes responsibility for the maintenance of the apartment, the furniture and the facilities as they found it upon entry and undertakes to leave it in the same condition upon departure.
5. CLEANING:
The apartment is made available to the client clean. The client undertakes to leave the apartment in a reasonable state of cleanliness without rubbish or food remains.
6. OCCUPANTS:
The client may only accommodate the maximum number of people defined in the characteristics of the apartment.
7. TOURIST TAX:
The amount of the reservation will be increased by a tourist tax during the first 7 nights and by an amount of € 1.00 / person / night for those over 16 years of age.
8. CHECK-IN:
The check-in time for the apartment is from 4 pm to 8 pm on the first day of the stay.
The keys to the apartment are delivered in person at the agreed time.
9. PAYMENT:
At the time of formalizing the reservation, 50% of the total amount of the reservation must be paid.
The remaining 50% will be requested by NC Apartments between 60 and 30 days before arrival.
10. GUARANTEE:
NC APARTMENTS charges € 300 from your credit card as a guarantee. This deposit will be returned upon departure within a maximum of 24/48 hours of departure, except in the event of damage to the apartment, furniture, facilities or even excess dirt or food remains. The cost of this may be deducted from the guarantee.
11. MODIFICATIONS:
We reserve the right to change the apartment booked for one with similar or superior characteristics in the event of force majeure such as occupation or damage occurring after the date of the reservation. These changes will not have any cost for the client.
12. THE PHOTOGRAPHS:
They correspond to the reserved apartment, and changes may occur in the furniture/decoration.
13. CANCELLATION OF A RESERVATION:
The compensation that will be applied to the reservation deposit made will be the following:
* 50% when the cancellation is made more than 30 days prior to arrival.
If you cancel less than 30 days before arrival, nothing will be refunded.
14. SCHEDULE:
* CHECK IN: 4 PM - 7 PM
* CHECK OUT: 10:00 AM
15. DURING YOUR STAY
The following cases may be grounds for eviction:
There are more guests than those registered. If NC APARTMENTS detects that there are more people staying in the apartment than those registered and paid, we will proceed to charge the corresponding supplements from the deposit or to eviction.
Parties in our apartments are strictly prohibited. This is grounds for immediate eviction, and we will not be able to recover your deposit.
If your manners are not correct with the NC APARTMENTS staff or with other clients in the block, as well as the misuse of our facilities.
Smoking is prohibited. Smoke-free apartments.
Pets: Pets are allowed in all apartments except Canyelles Mar Bajo 0B.
REST TIMES: We ask you to behave appropriately and formally towards the other clients in the block, respecting the rest time (from 10:00 p.m. to 10:00 a.m.) and the rules of the complex.
AIR CONDITIONING: It is advisable to maintain an adequate temperature of 24ºC to avoid harming your health.
Another key to optimizing the cold is to keep the curtains, windows and doors tightly closed.
HEATING: It is advisable to maintain an adequate temperature of 21 ºC. To avoid excessive heat loss, it is advisable not to open the windows for more than 10 minutes.
INCIDENTS: If during your stay something breaks or any damage occurs in the apartment, you must notify the company as soon as possible, and never wait until the day of departure.
The management of the establishment is not responsible for any type of valuable object inside the apartments.
16. SPECIAL CONDITIONS FOR CHILDREN
Cots and chairs are available for babies up to 2 years old, provided that they are available and a reservation is made in advance. The cot costs €15/stay.
Children up to 2 years old stay for free if they use their parents' bed.