¿Why don't I have the PIN code for the apartment?

This can be for several reasons:

  • You have not finished paying either the reservation or the tourist taxes
  • Registration of all guests has not been completed
  • The room is not ready
  • It is not the day of arrival (It begins to be displayed in the APP from 8 in the morning of the day of arrival)

HOWEVER, within the app, it will mark "PENDING" at the point that you have to finish

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(0034) 646 765 900
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